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Our Web-Based Training and Assessment Products

Sample Leadership Development Process

Sample Leadership Development Process

We have developed online assessment and development tools for many agencies.

Addressing and Resolving Poor Performance

Addressing and Resolving Poor Performance
U.S. Office of Personnel Management

Poor performance challenges all supervisors.

Financial Fitness Training and Resource Center

Financial Fitness Training and Resource Center
U.S. Marine Corps

Marines need to have the discipline it takes to make the right choices and manage their finances. Having one’s financial matters in order is critical to ensuring that Marines can serve their country.

Incident Command System (ICS) Training

Incident Command System (ICS) Training
Federal Emergency Management Agency

Homeland Security urgently needed preparedness training. Within months, we created online training that more than 1 million Federal, State, and local officials have completed at a cost of less than a penny per student.

Foundations for Supervisors Blended Learning Solution

Foundations for Supervisors Blended Learning Solution
Federal Deposit Insurance Corporation

The FDIC has made a commitment to develop highly skilled leaders. The Foundations for Supervisors curriculum is a completely new, innovative method for training supervisors and managers. Computer-based training complements instructor-led learning laboratories to create a blended learning approach.

Making Change Work

Making Change Work
U.S. Department of Health and Human Services

In the past, it was thought that organizational change was something to endure until things return to normal. More recently, organizations everywhere have experienced wave after wave of significant change. With each change comes the likelihood that another one is just around the corner. This online course and resource center provides supervisors with practical tools for making change work.

Beneficiary Call Center Customer Service Training

Beneficiary Call Center Customer Service Training
Centers for Medicare & Medicaid Services (CMS)

Excellent customer service is at the heart of CMS’s mission to provide quality healthcare to over 44,000 Medicare beneficiaries nationwide.

National Incident Management System (NIMS) Training

National Incident Management System (NIMS) Training
U.S. Department of Agriculture

Homeland Security Presidential Directive 5 requires Federal departments and agencies to make the adoption of NIMS by State and local organizations a condition for Federal preparedness assistance (grants, contracts, and other activities).

Training Evaluation: Instructor-Mediated Online Course

Training Evaluation: Instructor-Mediated Online Course
Federal Emergency Management Agency

FEMA's Master Trainer Program is designed to provide skills in training analysis, design, development, delivery, and evaluation. The Evaluation of Training Course (K606) is part of this Master Trainer Program. This course provides practical experience in the selection, development, and analysis of evaluation methods and instruments.

Plan Asset Audit

Plan Asset Audit
Pension Benefit Guarantee Corporation (PBGC)

When the PBGC becomes the trustee of a terminated pension plan, it must determine if the value of the plan’s assets is sufficient to provide the participants their guaranteed benefit. This web-based course provides PBGC employees with the knowledge, skills, and tools needed to determine the net value of a plan’s assets.